Fashion At Work Returns Policy

All garments that have not been decorated or altered in any way, we have a no quibble returns policy, provided the items are returned to us within 14 days of receipt.

Please call 01246 570470 before returning any goods back to ourselves, for a returns number.

No items will be accepted back after this time and no refund given.

We will not accept any returned items that has been decorated or amended in any way, unless the item is faulty. The faulty item will be replaced free of charge.

We do not accept the return of any items that are soiled, torn or damaged due to incorrect washing, ironing or mistreatment.

The item must be in an unused state, in its original packaging including labels still attached and in the same state you received the goods.

Enclose all received documents and your full contact details including a contactable telephone number, and a letter explaining the reasons of return.

Delivery charges are not refunded if an item is returned, whether it was a purchase or a sample.

When returning items, the return carriage is the responsibility of the customer. Please return items by a safe and secure means, as it is the responsibility of the customer to make sure we receive the items back safely and correctly.

Exchanged items will be subject to a postage & packing charge, with a cheque sent along with the returned goods and an order for the replacements. You can also pay by credit or debit card, by calling us on 01246 570470. The return delivery cost will be the same amount as the order.

Failure with any of the above terms & conditions may result in delay or non refund of items.

Returns Address,